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  • Billing / Insurance Inquiries

    • How do I obtain a Fire Report for an incident? And is there a fee?

    • What is your ISO Class?

    • Who do I call when I have a question on a Fire Department Invoice?

  • Detectors (Smoke/Fire/Carbon Monoxide)

    • Am I required to have a carbon monoxide detector in my residence?

    • Am I required to have a smoke detector in my residence?

    • Can you help me install a smoke detector in my home?

    • My carbon monoxide detector has activated, what should I do?

  • Directions

    • Where are your fire stations located?

  • Disposal of Household Hazardous Items

    • How do I dispose of a fire extinguisher?

  • Fire Alarm Service or Testing

    • What should I do if my fire alarm activates?

    • Who do I call when we are testing or working on our fire alarm?

  • Fire Extinguishers

    • What kind of fire extinguisher should I have in my house?

    • Where can I have my fire extinguisher recharged?

  • Issues Involving Children

    • My child is playing with matches/lighters, what can I do?

  • Misc. Questions

    • Can you fill my pool?

  • Public Education

    • Do you conduct station tours?

    • When is your Open House Day?

  • Severe Weather

    • What should I do if I see a tornado or funnel cloud?

    • What should I do if the tornado sirens are sounding?

  • Solicitations for Donations

    • Does the Effingham Fire Department solicit for donations or contract with or hire someone to represent the Effingham Fire Department for the purpose of solicitation of donations?

    • The Effingham Firefighters Association or the Effingham Firefighters Union Local 3084 has solicited me for donations. Do those funds directly benefit the Effingham Fire Department?

    • What are some indications that the solicitation may not be legitimate?

    • What do I do if I am uncomfortable with a solicitation?

    • What do I do when I get a phone call from a telemarketer representing the Effingham Fire Department?