The Water Division is responsible for the treatment and distribution of potable water. The City takes great pride in our quality of water that serves our customers.

Water Service

  • Applications for new water service and requests for disconnection of water service may be obtained at the Water Division office located at City Hall, 201 East Jefferson Avenue, from 7:30 a.m. to 4:30 p.m.
  • Service connections are performed Monday through Friday between the hours of 7:30 a.m. and 3:30 p.m. An additional charge is required for after hour services (call 217-347-5056).
  • The Water Division recently purchased an automatic meter read (AMR) system that provides hour-to-hour consumption data for each meter. The new AMR system will allow Water Division personnel to respond more quickly to potential problems, reducing costs and increasing customer service.

Sign up/Water service questions

2016 Water Quality Report

2017 Water Quality Report