The Water Department has reintroduced phone payments for your water and sewer bill! If you would like to pay your bill by phone with debit/credit/e-check, please call 833-490-9215. Please have your account number and customer ID ready. / Need a place of shelter during severe weather? See Library: New Storm Safe Shelter

Report Issue: Property maintenance

  • Notes

    If this ordinance violation poses an immediate threat to life or health, please call 911 or call the non-emergency line for police, fire or EMS at 217-347-0774.
  • Please describe the ordinance violation in detail.
  • Please tell us the location of the problem, using physical address, street names, landmarks, business name or other descriptors.
  • Would you like a call back after we assess the problem?
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