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FAQ Topic: Fire alarm service or testing

Who do I call when we are testing or working on our fire alarm?

If you have an alarm system that sends a signal to a monitoring company, please call our Dispatch Center at 217-347-0776 and tell them to put your system in test mode. Please remember to call and be prepared to give the time/date when it will be in test mode. Remember, construction dust will set off … Continued

What should I do if my fire alarm activates?

Call 9-1-1 immediately. Although you may not see an obvious problem, you could have one that is hidden from your sight. If you know what caused your fire alarm to activate, call us anyway. If you have a central station monitoring your alarm system- the central station will most likely call us. Our response to … Continued

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