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FAQ Topic: Sanitation and utilities

Who do I contact if I have water or sewer issues?

If it’s during normal business hours, you can report your issue online. If you have an issue with your water or sewer and it’s after normal business hours, please call (217) 347-5056 for support.

How do I find out if my water line is lead?

Lead service lines were banned by Congress in 1986, but we believe there may be a few lead lines still in use. If your property had water service before 1987, you could have a lead service line. Find out if your water line is made from lead.

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