The Water Department has reintroduced phone payments for your water and sewer bill! If you would like to pay your bill by phone with debit/credit/e-check, please call 833-490-9215. Please have your account number and customer ID ready. / Need a place of shelter during severe weather? See Library: New Storm Safe Shelter

FAQ Topic: Services & safety

Who do I call about police-related non-emergencies?

If this is an emergency, call 911. If this is not an emergency: Call the non-emergency line at 217-347-0774 to have a police officer respond to your location Report the incident in person at the Effingham Police Department, 110 S. 3rd Street

How do I get a copy of a crash report?

You can get a copy of your crash report online. For help, call the Quicket support line at 312-313-1231 or email them at support@quicketsolutions.com. For step-by-step details, please check out the instructions found on our crash report page.

How do I file a police report?

If this is an emergency, call 911. If this is not an emergency, there are 2 ways you can file a police report: Call the non-emergency line at 217-347-0774 and a police officer will respond to your location Report the incident in person at the Effingham Police Department, 110 S. 3rd Street

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