Set up automatic payments for your water and sewer bill

You can automatically pay your water and sewer bill each month by setting up ACH payments from your checking or savings account through the Utility Billing Office or you can enroll in auto pay with a debit/credit card or e-check through our online payment portal.

To set up ACH payments through the Utility Billing Office, you will need:

• Bank name and routing number
• Checking or savings account number

To enroll in auto pay online with a debit/credit card or e-check, you will need:

• Account number and customer ID
• Debit/credit card information or the e-check routing and account numbers

To sign up for ACH payments with a checking or savings account, please come to the Utility Billing Office and complete the required form with your bank name, routing number, and account number. The Utility Billing Office is located in City Hall at 201 E. Jefferson Ave. Effingham, IL 62401.

To make recurring monthly payments with a debit/credit card or e-check, you will need to set up an online account through our online payment portal.

If you already have a online payment account

1. Visit the online payment portal
2. Sign in to your account
3. Click on the "Enroll in auto pay" button on the upper right portion of the page
4. Follow the prompts to complete the enrollment process

If you do not have an online payment account

1. Visit the online payment portal
2. Select “Sign In/Register”
3. Select “Create an account”
4. Enter your information and click “Create”
5. Sign in and add your account by entering your account number and customer ID. This information can be found on your bill or by calling 217-342-2366.
6. Click on the "Enroll in auto pay" button on the upper right portion of the page
7. Follow the prompts to complete the enrollment process

If you enrolled in ACH payments through the Utility Billing Office with a checking or savings account, each month on the 15th, your water bill payment will be taken out of your bank account automatically. If the 15th is on a weekend or holiday, the payment will come out of your account the Friday before the 15th.

If you enrolled in auto pay through the online payment portal with a debit/credit card or e-check, you can either select the bill to be paid on the due date (the 15th of every month) or on the date you selected prior to the due date. Do not select a date after the due date or late fees will be charged to your account.